Help Starts Here

2-1-1 Kern is a 24/7 information and referral service that provides residents with comprehensive information and links to community health and human services at no cost. The 2-1-1 staff is ready to connect callers to a database of over 1,500 social service resources that are available to the public.

Inclusion Criteria

Review our 211 inclusion criteria to learn how your organization can be included in our database.

Organization Information Form

If you meet the criteria, please complete the 211 Organizational Information Form.

Inclusion Instructions

Instructions are available for assistance in filling out our Organizational Information Form.

Questionnaire

Please use the Resource Update Questionnaire for Agencies to update an existing partner’s information or services.

Upload your Organizational Information Form or Questionnaire here & Submit

CalFresh

211 determines food and nutritional needs of callers and provides support in applying for the Supplemental Nutrition Assistance Program (SNAP). One phone call can help an eligible Individual or family with gaining access to Electronic Benefits Transfer (EBT). 

Southern California Edison (SCE) Partnership

 

When there’s a risk of a wildfire, utility companies may turn off power to ensure public safety. If you have physical, developmental, or intellectual disabilities, chronic conditions, injuries, are an older adult, or use medical equipment that requires electricity, call 211 to begin personalized Care Coordination. 

YOU CAN CONTACT OUR CALL CENTER BY CALLING 2-1-1