Weatherization and and Utility Assistance (HEAP)
Weatherization
Weatherization is a service that is provided to make your home more energy efficient. The Agency provides assistance to more than 1,000 households on an annual basis. To qualify, the applicant must reside in Kern County and have a total household income at or below 150 percent of the federal poverty income guidelines.
An applicant must provide copies of the following documentation:
Measures are installed in homes according to the home assessment performed by our Outreach Specialists. An applicant may receive:
1. Refrigerator replacement; requires an evaluation to see if it qualifies for replacement.
2. Attic Insulation.
3. Weatherstripping around doors, installing door shoes and thresholds.
4. Caulking all doors and windows.
5. Low-flow shower heads and aerators
6. Water heater blankets
7. Carbon monoxide detectors.
8. Safety check of all gas appliances
9. Set-back thermostat
10. Limited minor home repairs.
11. Duct testing of FAU heating and cooling systems.
12. Smoke alarms.
Note: Installations will be contingent upon feasibility.
If you want utility and or weatherization services, please call (661) 336-5203 or 1-800-988-7771. Due to the high volume of applications received on a daily basis, no walk-ins are accepted. You must make an appointment.
HEAP
Low-Income Home Energy Assistance Program (HEAP) is a service that is provided to assist applicants with paying their utility bills. The Agency provides utility assistance to more than 8,000 households on an annual basis. An applicant can only receive this benefit once in a 12 month period (example: If you received assistance January 1, 2009, you are not eligible to receive assistance until January 2, 2010). To qualify, the applicant must reside in Kern County; have a total household income at or below 150 percent of the federal poverty income guidelines and have a utility bill with at least 22 days of service.
An applicant must provide copies of the following documentation:
If you have a 48-hour notice or your utilities are disconnected and your bill exceeds the amount you qualify for, the difference must be paid and a receipt provided prior to your application being processed. Upon completion of the application and approval, a commitment is made directly to the vendor. Crisis should be resolved within 48 hours.
Your HEAP application is not a commitment that your bill will be paid. Therefore, you must continue to pay the amount owed on your bill. If eligible, a credit will be sent directly to the utility vendor within 60 days.
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